We sincerely hope you are staying well, safe and healthy out there.
We are still operational and working as best we can to book, produce and complete orders with the quality care and timely delivery that we’ve always strived to attain. That being said, our business operations have been modified to deal with this current reality. Here are the things to know if you are interested in our services at this time:
1. Modified business operations
We are not taking the threat of Covid-19 lightly and we have implemented measures to ensure the safety of both our customers as well as our team. We are carefully following the recommended sanitation practices from AHS and Dr. Deena Hinshaw while we are working with reduced personnel and business hours at both of our Edmonton locations.
2. Available for new orders online, via email or over the phone
We love visiting with you at our locations and look forward to seeing you again soon. However, at this time orders are being accepted only via email, phone or online through our re-developed website.
At www.printmachine.ca you can shop, select items, design, get pricing and place your order from the safety of your own home! The website is still a work in progress and is being updated weekly with new information and items for order. Upon check out you can select from direct delivery (extra charges may apply) or curb-side pick up options.
You can also reach us via email to email@example.com or via phone at 587 521 1474 option 2 anytime Tuesday through Saturday from 12:00pm to 6:00pm.
3. Order delivery, reduced business hours and public access to our physical locations
We are offering free delivery of all orders in the local Greater Edmonton area. Outside of Greater Edmonton, direct delivery options are available but may incur an extra charge. Delivery arrangements can be made with customer service or online in your shopping cart at the time of order.
Both of our locations listed below are available for curb-side pick up only during the hours listed. Please call ahead at 587 521 1474 option 2 for curb-side pick up.
If you are feeling ill as per AHS and current Government protocols please stay home. Contact us via email or phone to make delivery arrangements for your order.
Whyte Avenue Retail Store (8124 Gateway Boulevard) & our Customer Service Desk is now operating Tuesday through Saturday 12:00pm to 6:00pm. Curb-side pick up is available at this location.
West Production Facility (14410 118th Avenue) & our Sales Desk is now operating Monday through Friday 8:00am to 1:00pm. Curb-side pick up is also available at this location.
4. Using our resources and skills to help our community
Like everybody, we understand that what is happening is not about any one individual or companies situation. These are unprecedented times in our modern world. When we think about that, in a broader sense, we don’t know what to do. But we want to help. So, one thing we are doing is using some resources available to us to raise money for the various Alberta Food Banks Chapters. Together with Edmontonian Brendan Brown, we have launched a “We are in this Together” tshirt fundraising campaign which you can check out here: together.printmachine.ca
You can also watch a news story from City News that captures Brendans heart and idea behind this campaign. We are so excited to help in this way. Thank you Brendan for thinking of us! Click here for the news story.
Our hearts go out to each and every one of you at this time. We are sending lots of love and positivity out each day. We know things are not okay right now in our world, but we know that we will make it to the other side. It might look different over there, but that’s okay. We are in this together.
Thank you for your support of Print Machine in the past, now and in the future. We appreciate all of our loyal clients and community members and hope you continue to stay safe and keep healthy out there.