In the Shopping Cart, there is an option next to each garment. Click the “ADD NOTES” link. This opens a window that will allow you to add notes and instructions for that garment.
In some cases, yes. Contact customer service with your order number.
Unless you have used a PO, your order will not be shipped without full payment. We do require resolution of any payment issues (e.g. additional garment or shipping costs, bad payment information) before we ship your order. We will always contact you if there is a problem.